Business performance is being strangled because of poor communication and lack of collaboration between IT and its fellow business departments. Kevin Baker says we need leaders to end this problem once and for all.
DevOps is designed to remove the silo mentality that limits the effectiveness of business IT. But does it go far enough? We look at what BizDevOps means, why it is gaining traction and the crucial lessons to ensure a project delivers results.
The number of UK bank branches has halved since 1998, with just 8000 surviving this ongoing cull according to this piece in The Times. Lloyds will soon add to the tally by closing a further 200 branches next year, stating that customers now prefer to bank online.
Much of the current effort to modernise IT service management is well intentioned, but doomed to failure. Simon Kent explains the barrier which ITSM must overcome to deliver sustainable business value.
Growth, performance and disruptive innovation are now more important than cost reduction and financial management. 271 company directors polled by Deloitte say the risk of losing business to competitors and the speed of digital transformation means that disruptive innovation has diminished the importance of cutting costs.