digital transformation
November 7, 2017
2018 IT optimised

How to optimise your business IT for 2018

With the economic outlook still uncertain and competition fiercer than ever, IT will be asked to increasingly take up the slack. Simon Kent explains the key areas that must be checked to optimise your business IT for 2018. Self-service and knowledge management More than any other IT initiative, self-service has […]
June 27, 2017
Failure or success of digital transformation

When digital transformation becomes digital destruction

It is estimated that the recent IT failures afflicting BA will cost the company £80 million. That’s the number reported to shareholders by chief executive Willie Walsh as the airline tries to recover from the IT outage which stranded thousands of passengers during the last bank holiday.
June 21, 2017
Woman walks into the ITSM trap

The ITSM trap: why technology isn’t giving the business what it needs

Technology leaders are going bigger and bolder trying to unlock the potential of technology.  But are we looking in the wrong direction for answers?
June 14, 2017
myth and fact digital transformation

5 misconceptions which ruin digital transformation

Why is digital transformation failing to deliver on its promises?  Simon Kent explains how to break the misconceptions of digital transformation and move ahead in a positive direction.
June 7, 2017

The 5 levels of IT maturity that lead to digital transformation

Digital transformation is only possible for organisations which have reached a certain level of IT maturity.  Simon Kent assesses how advanced your business currently is and why organisations must think like Business Relationship Managers to reach digital transformation maturity.
March 21, 2017

Forget alignment: business IT convergence will lead digital transformation

Business and IT alignment was once presented as the method for breaking the introverted, silo structure which stops IT from delivering business value. There is a fundamental flaw in the alignment model that is preventing IT from leading digital business transformation.
March 20, 2017

Think SMALL to make big digital transformation impact

Digital transformation can be daunting.  Simon Kent says that by starting small, IT leaders can deliver short-term wins which lead to long-term cultural change.
February 10, 2017

Happy #BRMDay – Why Strategic BRM is critical to digital business success!

Today is #BRMDay, the internationally recognised day that celebrates the outstanding work of Business Relationship Managers throughout the world. As a BRMP (Business Relationship Management Professional) and proud holder of a BRMI Trailblazer 2016 award from the Business Relationship Management Institute, I am honoured to be a part of this […]
January 26, 2017
Handshake closeup

Why BRM will take centre stage in 2017

Business technology is no longer a department, it is a virtual entity without definable boundaries.  The challenge of managing this sprawl is why Business Relationship Management (BRM) is set to become the principle that underpins all business IT.
October 5, 2016
Cash in businessman's hand

Digital transformation starts IT spending spree

Heavy investment in cloud, mobility and big data will push global IT spending to $2.7 trillion within the next four years.