Customers to Benefit From Integrated Business Relationship Management and ITSM Capabilities to manage and serve Digital Business Transformation
SWINDON, WILTSHIRE, UK – January 12, 2016. Today, Sollertis, a leading innovation partner of Cherwell Software and software developer on Cherwell Service Management (CSM), announced the latest release of their comprehensive Business Relationship Management (BRM) and Digital Transformation Management (DX) software solution. The solution, built on the CSM platform from Cherwell Software, provides Business Relationship Managers with a single system of record to manage business partner relationships, and manage and service digital business transformation initiatives.
As one of the leading Cherwell Service Management experts in the world, Sollertis have applied their deep knowledge to develop this new capability which assists organizations with their digital business transformation management. Simon Kent, Chief Innovation Officer at Sollertis commented, “Having a single system of record spanning and managing business strategy, outcomes, initiatives and business relationships, coupled with the CSM rich service management capabilities, means that we can deliver a fully featured capability set for BRM’s and their management of digital business transformation. Having all this data in a single system of record leads to business insight and benefits not yet achievable with other BRM and ITSM solutions”
Kent continued, “BRM’s will provide a pivotal role as organizations embark upon their digital transformation initiatives. We are thrilled to equip these professionals with the tools to deliver business value from their ability to manage and serve the appropriate digitization for their organizations.”
Sollertis have exploited the power of the Cherwell Service Management codeless business technology platform to develop this solution and can supply it to existing Cherwell customers via the Cherwell mApp (mergeable application) Exchange. Kevin Baker, CEO at Sollertis commented, “This solution is available to both new and existing Cherwell customers who can download the solution and merge it into their existing Cherwell implementations seamlessly”.
Vance Brown, CEO and co-Founder, Cherwell Software commented, “The Business Relationship Management and Digital Transformation Management solution from Sollertis demonstrates the power and flexibility of Cherwell mApp solutions and the Cherwell Service Management platform. This mApp complements Cherwell’s modern ITSM platform and enables teams to realize Digital Transformation initiatives.”
Craig Harper, President, Cherwell Software added, “We are excited to see Sollertis innovate with new solutions that run on the Cherwell Service Management platform. Expert Cherwell partners, like Sollertis, provide domain-specific solutions that extend Cherwell Service Management well beyond ITSM. However, unlike with competing ITSM solutions, Cherwell customers can both quickly add new partner solutions and easily upgrade to the newest version of Cherwell Service Management.”
Sollertis is a leading innovation partner and software developer of business solutions for Cherwell Service Management including Business Relationship Management and Digital Transformation Management, SMART HR (service management for Human Resources), Easy NPS and 1-Click Survey Customer Experience Management solutions. Sollertis is also a leading ITSM software implementation and Cherwell Software services partner with a combined experience of over 500 ITSM, BRM and CRM customer implementations worldwide.
Simon Kent, Sollertis
Phone: +44 (1793) 441-431