Digital transformation slowed by skills shortage
Businesses are missing out on the potential benefits of technological developments such as Internet of Things (IoT) and big data because they lack the skills and understanding to develop meaningful projects.
Is digital transformation ruining the banking customer experience?
The number of UK bank branches has halved since 1998, with just 8000 surviving this ongoing cull according to this piece in The Times. Lloyds will soon add to the tally by closing a further 200 branches next year, stating that customers now prefer to bank online.
The one thing that stops ITSM delivering business value
Much of the current effort to modernise IT service management is well intentioned, but doomed to failure. Simon Kent explains the barrier which ITSM must overcome to deliver sustainable business value.
Disruptive innovation more important than cost savings
Growth, performance and disruptive innovation are now more important than cost reduction and financial management. 271 company directors polled by Deloitte say the risk of losing business to competitors and the speed of digital transformation means that disruptive innovation has diminished the importance of cutting costs.
Two things IT must fix to kick-start digital transformation
In our opinion, there are two crucial areas that must be addressed before businesses can truly embrace digital transformation.
Spending on digital transformation to top £2.2 trillion
Digital transformation is extending beyond the enterprise to help create a hyper-connected society which will generate more than $2.2 trillion in technology revenue by 2020.
CEOs take control as digital change makes business “unrecognisable”
Industries will be made “unrecognisable” because of the changes brought about by digital transformation, according to half of CEOs questioned by analyst Gartner.
Digital transformation failings dent UK world standings
Businesses struggling with digital transformation adoption are causing the UK to lose its leading global technology position. Research from the CBI (Confederation of British Industry) and IBM says that while the UK is the leading country for e-commerce and fifth for overall availability of technology, it ranks just fourteenth for introducing digital technology at a company level.
Who will lead digital transformation and define the future of business IT?
Traditional ITSM has failed to give businesses the IT they need to succeed, so what are the alternatives? Simon Kent explains what will fill the void and drive digital business transformation.
