The ‘intangible’ wrecking your IT projects
Why has IT so far failed to deliver what the business needs? It’s time to look beyond the blockbuster strategies and instead elevate the importance of something that has been massively underestimated in the development of corporate technology.
What Business Relationship Managers can learn from great leaders
Business Relationship Managers (BRMs) are faced with the unenviable task of bringing together disparate groups of people resistant to change. What can BRMs learn from great leaders to ensure they are respected and followed?
The ITSM trap: why technology isn’t giving the business what it needs
Technology leaders are going bigger and bolder trying to unlock the potential of technology. But are we looking in the wrong direction for answers?
Happy #BRMDay – Why Strategic BRM is critical to digital business success!
Today is #BRMDay, the internationally recognised day that celebrates the outstanding work of Business Relationship Managers throughout the world. As a BRMP (Business Relationship Management Professional) and proud holder of a BRMI Trailblazer 2016 award from the Business Relationship Management Institute, I am honoured to be a part of this outstanding community and profession. This […]
Sollertis project shortlisted for SDI Award
The University of Lincoln’s ground-breaking ITSM project has been shortlisted for an SDI Award. Here’s why this is a watershed moment for the University and anyone championing BRM.
Why BRM will take centre stage in 2017
Business technology is no longer a department, it is a virtual entity without definable boundaries. The challenge of managing this sprawl is why Business Relationship Management (BRM) is set to become the principle that underpins all business IT.
Is DevOps being driven off the cliff?
DevOps is about improving the vital intersection between Development and Operations, yet the concept itself has reached a critical crossroads. Simon Kent says it’s time to adjust course before DevOps hits the road to disaster.
Let’s talk about the communication crisis in ITSM
Poor communication has blighted the development of ITSM since its inception, yet we’re still sleeping on the value of talking. The damage caused by the ITSM communications crisis must be reversed – and this change is an emergency change!
Is the elephant in the room destroying your IT projects?
Commentators and analysts spend countless hours debating the reasons for IT project and migration failures, but the main problem is plain to see. Why do we ignore the obvious, and what can be done to reverse the pattern of costly IT project failures?
University of Lincoln selects Sollertis Convergence to spearhead Business Relationship Management drive
September 7 2016, Swindon, Wiltshire, UK. University of Lincoln has chosen Sollertis Convergence and Cherwell Service Management to underpin its Business Relationship Management strategy by providing a 360-degree view of relationships between IT, operations, colleagues and students. Cherwell Service Management is the leading platform for automating and managing ITSM and was already on the University […]
