Ownership Audit from Sollertis allows you to audit the ownership of a business object, including the tracking, auditing and time recording (real and SLA) for all classifications of ownership – Unassigned, Team Assignments and User/Induvidual Assignments.

The Ownership Audit mApp automatically generates a new Ownership tracking journal type allowing for full audit and reporting of all time and resource allocation for any record type (eg. Incident, Problem, Change etc). All Ownership tracking journals record parent record owner details, start and end date/time of ownership assignment, the real time duration of the ownership period and the SLA based time duration of the ownership period.

With this mApp, ownership tracking records in the journal can be summarised on dashboards and reports, and aggregated into summary information displayed on the parent record (eg. Number of owners across a lifecycle).