Guest on ITSMReview Podcast Episode 10: Self Service & Automation
Listen to our Chief Innovation Officer as he explores Self Service & Automation with key industry figures; Barclay Ray, Doug Tedder, ITSM Consultant at Tedder Consulting LLC and Eddie Vidal, Manager of the UMIT Service Desk at the University of Miami. A couple of key messages from the podcast you might be interested in; It is right that we (in IT/business […]