March 21, 2017

Forget alignment: business IT convergence will lead digital transformation

Business and IT alignment was once presented as the method for breaking the introverted, silo structure which stops IT from delivering business value. There is a fundamental flaw in the alignment model that is preventing IT from leading digital business transformation.
March 20, 2017

Think SMALL to make big digital transformation impact

Digital transformation can be daunting.  Simon Kent says that by starting small, IT leaders can deliver short-term wins which lead to long-term cultural change.
February 10, 2017

Happy #BRMDay – Why Strategic BRM is critical to digital business success!

Today is #BRMDay, the internationally recognised day that celebrates the outstanding work of Business Relationship Managers throughout the world. As a BRMP (Business Relationship Management Professional) and proud holder of a BRMI Trailblazer 2016 award from the Business Relationship Management Institute, I am honoured to be a part of this […]
January 26, 2017
Congrats University of Lincoln

Sollertis project shortlisted for SDI Award

The University of Lincoln’s ground-breaking ITSM project has been shortlisted for an SDI Award.  Here’s why this is a watershed moment for the University and anyone championing BRM. 
January 26, 2017
Handshake closeup

Why BRM will take centre stage in 2017

Business technology is no longer a department, it is a virtual entity without definable boundaries.  The challenge of managing this sprawl is why Business Relationship Management (BRM) is set to become the principle that underpins all business IT.
November 28, 2016

Is DevOps being driven off the cliff?

DevOps is about improving the vital intersection between Development and Operations, yet the concept itself has reached a critical crossroads. Simon Kent says it’s time to adjust course before DevOps hits the road to disaster. 
October 27, 2016
Solution concept

IT services take centre stage as allure of hardware fades

Business leaders have shifted their focus away from procuring the latest tech and are instead spending money to improve IT services.
October 7, 2016
Tired Corporate Personnel Officers At Table

Let’s talk about the communication crisis in ITSM

Poor communication has blighted the development of ITSM since its inception, yet we’re still sleeping on the value of talking.  The damage caused by the ITSM communications crisis must be reversed – and this change is an emergency change!
October 5, 2016
Cash in businessman's hand

Digital transformation starts IT spending spree

Heavy investment in cloud, mobility and big data will push global IT spending to $2.7 trillion within the next four years. 
September 22, 2016
elephant in a room

Is the elephant in the room destroying your IT projects?

Commentators and analysts spend countless hours debating the reasons for IT project and migration failures, but the main problem is plain to see.  Why do we ignore the obvious, and what can be done to reverse the pattern of costly IT project failures?