How to optimise your business IT for 2018
With the economic outlook still uncertain and competition fiercer than ever, IT will be asked to increasingly take up the slack. Simon Kent explains the key areas that must be checked to optimise your business IT for 2018. Self-service and knowledge management More than any other IT initiative, self-service has the potential to dramatically cut […]
When digital transformation becomes digital destruction
It is estimated that the recent IT failures afflicting BA will cost the company £80 million. That’s the number reported to shareholders by chief executive Willie Walsh as the airline tries to recover from the IT outage which stranded thousands of passengers during the last bank holiday.
The ITSM trap: why technology isn’t giving the business what it needs
Technology leaders are going bigger and bolder trying to unlock the potential of technology. But are we looking in the wrong direction for answers?
5 misconceptions which ruin digital transformation
Why is digital transformation failing to deliver on its promises? Simon Kent explains how to break the misconceptions of digital transformation and move ahead in a positive direction.
The 5 levels of IT maturity that lead to digital transformation
Digital transformation is only possible for organisations which have reached a certain level of IT maturity. Simon Kent assesses how advanced your business currently is and why organisations must think like Business Relationship Managers to reach digital transformation maturity.
Forget alignment: business IT convergence will lead digital transformation
Business and IT alignment was once presented as the method for breaking the introverted, silo structure which stops IT from delivering business value. There is a fundamental flaw in the alignment model that is preventing IT from leading digital business transformation.
Think SMALL to make big digital transformation impact
Digital transformation can be daunting. Simon Kent says that by starting small, IT leaders can deliver short-term wins which lead to long-term cultural change.
Happy #BRMDay – Why Strategic BRM is critical to digital business success!
Today is #BRMDay, the internationally recognised day that celebrates the outstanding work of Business Relationship Managers throughout the world. As a BRMP (Business Relationship Management Professional) and proud holder of a BRMI Trailblazer 2016 award from the Business Relationship Management Institute, I am honoured to be a part of this outstanding community and profession. This […]
Why BRM will take centre stage in 2017
Business technology is no longer a department, it is a virtual entity without definable boundaries. The challenge of managing this sprawl is why Business Relationship Management (BRM) is set to become the principle that underpins all business IT.
Digital transformation starts IT spending spree
Heavy investment in cloud, mobility and big data will push global IT spending to $2.7 trillion within the next four years.
