We manage customer relationships, but forget our own
All successful businesses manage their customers, but very few have realised the importance of managing the other relationships which define their success. Simon Kent explains why being a pioneer could give you a critical competitive edge.
Two things IT must fix to kick-start digital transformation
In our opinion, there are two crucial areas that must be addressed before businesses can truly embrace digital transformation.
Adopt two-step, bimodal IT to embrace digital transformation
IT leaders are being warned that they must develop a two-step culture within IT to create a regular stream of digital transformation initiatives.
Is BRM the only way to save business IT?
Business Relationship Management is increasingly recognised as an important tool for connecting departments with corporate objectives. But this underplays the massive role that BRM will play in fixing the problems that have blighted IT for too long.
Is IT losing grip over its own domain?
CEOs are taking control of digital change projects, what does this mean for the future of technology departments?
CEOs take control as digital change makes business “unrecognisable”
Industries will be made “unrecognisable” because of the changes brought about by digital transformation, according to half of CEOs questioned by analyst Gartner.
Digital transformation makes us all partners, customers and…competitors
Billions of businesses, people, and things are being connected as digital transformation takes hold, fundamentally altering the way products and services are created.
Will the last business IT services please turn off the lights?
IT departments have potentially lost control of business technology, but will the next wave of shadow IT force them to shut up shop altogether?
Sollertis and Excalibur Data Systems announce strategic partnership
Sollertis and Excalibur collaborate to deliver Business Relationship Management and Digital Business Transformation Management solutions on the Cherwell Service Management platform to North American customers. March 17, 2016 Swindon UK – Sollertis, a leading European Cherwell Software partner, today announced a partnership with Excalibur Data Systems, a top Cherwell Partner for North America based in […]
Technology revolution slowed by digital transformation skills shortage
A lack of digital transformation skills means that IT leaders’ ambitious plans to overhaul public services may not be able to gain momentum.
